Multilevel Structural Equation Modeling in the Hospitality Industry: An Integrated Analysis Across Organizational, Team, and Employee Levels

J. Linuesa Langreo

Multilevel Structural Equation Modeling (MSEM) offers a rigorous framework for analyzing hierarchical data in the hospitality industry, where employees are nested within teams and teams within organizations. By decomposing variance into employee, team, and organizational levels, MSEM examines how latent constructs such as job satisfaction, leadership, and organizational culture interact to influence performance and service quality. At the employee level, engagement and emotional labor shape outcomes; at the team level, cohesion and leadership are critical; and at the organizational level, culture and HR practices exert broader effects. MSEM also enables the analysis of cross-level mediation and interactions, providing deeper insights into underlying mechanisms. Despite challenges related to complexity and data requirements, it enhances methodological rigor and practical understanding.

Palabras clave: Multilevel Structural Equation Modeling; Hierarchical Data Analysis; Hospitality Industry

Sesión de pósters I
2 de septiembre de 2026  17:40
Facultade de Ciencias Económicas e Empresariais

C. Arenas Sola, I. Irigoien Garbizu, S. Aranda Castel, ,. CIBERSAM Group, M. Mitjans Niubó, B. Cormand Rifà

I. Barranco Chamorro

A. Benito Díaz, M. P. Vicente-Galindo, M. Anciones-Polo, M. Montañés-Foz, R. Bodas-Rodríguez, J. J. García-García, A. Sarmiento-García

P. Blanco Alonso, M. Martínez Pizarro, M. Barrio Sánchez, M. Vallejo Pascual

R. Caballero Águila, M. P. Frías Bustamante, A. Oya Lechuga

I. Rytck-Molodykh, A. Villalba-Ortiz, M. Roncero-Tarazona, T. Gómez-Navarro, J. M. Carot Sierra

A. A. Kishta Kishta, M. M. Dolcet-Negre, M. J. Rivas-López, R. García Alonso, N. Muñoz Rivas, A. Guzmán Carreras, J. I. Molina Puente, M. Méndez Bailó

P. Fortes González, A. URISARRI RUIZ DE CORTÁZAR, N. CARRERA CACHAZA, E. SÁNCHEZ CAZORLA, M. GARCÍA MURIAS, A. BARCIA DE LA IGLESIA, C. DIAZ RODRÍGUEZ, M. GARCÍA GONZÁLEZ

E. Francesch Domenech, A. Fernandez Calviño, S. Naya Fernández, J. Tarrío Saavedra

I. Armenteros Rojas, A. I. Gallardo Cordovilla, A. Bruno Chica, A. Pereira das Neves Yedig

M. J. García-Ligero Ramírez

M. J. Ginzo Villamayor

J. M. Gutiérrez Expósito

F. Gutiérrez Trujillo, J. D. Jiménez López, R. M. Fernández Alcalá, J. Navarro Moreno, J. C. Ruiz Molina

L. Segurola Gil, U. Agirre Uria, A. M. Florez Tapia, I. Irigoien Garbizu

R. Caballero Águila, M. Jiménez Medina, A. Oya Lechuga

M. Marinescu